How Nonprofits Can Simplify Donations, Commerce & Engagement, All on ONE Platform

In 2025, the role of nonprofits extends far beyond delivering programs or services. Whether you are a health charity, education provider, social services group, advocacy body, or faith-based organisation, you are likely managing a growing mix of campaigns, appeals, grant obligations, donor journeys, fundraising events, volunteer coordination and online store sales.

But here is the challenge: most nonprofit tech stacks weren’t designed to do all of that under one roof.

Fragmentation is Hurting Donor and Supporter Experience

Let’s say someone engages with your nonprofit in several ways throughout the year. They donate online during a campaign, volunteer for an event, buy merchandise to support your cause and later sign up for your email newsletter. Amazing! Except… those interactions probably happened across four different platforms:

• A donation platform

• An eCommerce tool

• A volunteer rostering app

• A standalone email system

That means disconnected supporter records, manual data work for your team, inconsistent messaging and a missed opportunity to build a holistic relationship with that supporter.

Sound familiar?

One Platform.

One Source of Truth.

One Seamless Experience.

That is where StoreConnect, built on Salesforce, comes in.

It offers nonprofits a unified fundraising and engagement platform, where all your donations, sales, bookings, memberships, content and communications live in one secure, flexible system. You have one place to manage everything.

Here is what that means in practice:

✅ A supporter who buys something from your store can be automatically thanked and added to a future fundraising campaign, without needing to re-enter their info.
✅ Your team can launch new events, donation appeals, or content updates in minutes- no technical skills required.
✅ Your website, donation forms, event bookings, and supporter communications are all connected to the same CRM.
✅ Reporting is instant and complete. That means no spreadsheet exports, no data stitching, no guesswork.

Designed for Nonprofits, Built on Salesforce

StoreConnect was built to support mission-driven work. As a fully Salesforce-native solution, it works out of the box with Nonprofit Cloud and Nonprofit Success Pack (NPSP).

That means:

• No syncing errors

• No API patchwork

• No need for third-party plug-ins to make your systems work together

It also meets the needs of compliance-conscious organisations. StoreConnect supports ISO 27001, SOC 2, and HIPAA-level standards and can be hosted in region-based data centres via Salesforce Heroku Private Spaces, important for grant-funded or government-aligned organisations.

From Donors to Long-Term Supporters

You might run seasonal giving campaigns or major fundraising events. You might operate a charity shop, host awareness sessions or coordinate volunteers. You might offer online memberships or community services.

Whatever your mix of activities, bringing those interactions together is how you turn a one-time donor into a loyal advocate.

StoreConnect helps you do just that with tools to manage:

• Online and in-person fundraising

• Ticketing and volunteer bookings

• Memberships and recurring giving

• Campaign pages and donation forms

• Public websites and cause-based content

• Grant and impact reporting

All from one place. All inside your Salesforce CRM.

👉🏼 Check out how we did this with Care Gifts Australia

It’s Time to Bring It Together

Nonprofits are trusted voices in the communities they serve. Your digital systems should reflect that same standard of trust, transparency and cohesion.

If you are tired of juggling disconnected tools, reconciling messy spreadsheets, and missing opportunities to engage your supporters more deeply, maybe it’s time to unify your commerce, your content, and your community under one platform.

👉🏼 Learn more about how StoreConnect helps nonprofits thrive