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SECURITY & COMPLIANCE
Trust is in our DNA

StoreConnect is built with enterprise-grade security and leverages the robust infrastructure of Salesforce to ensure your data, customers, and transactions are protected.

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Secure Access Control

Fully configure access to your store with Salesforce permissions models

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Standards Compliance

Compliant with independently verified security standards

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Own your data

All your store data is secured safely in your Salesforce Organization

Salesforce-Grade Security

StoreConnect is fully built on Salesforce, inheriting its robust and battle-tested platform security:

  • Role-based access controls
  • Field-level permissions
  • Salesforce Shield and audit capabilities (for customers who enable it)
  • Trusted hosting infrastructure backed by Salesforce’s global trust network

Own and protect your data

All customer information, orders, products, data, pages and all other configuration information resides in your Salesforce org, protected by Salesforce data privacy and security and our SOC 2 compliant and audited environment.

  • Eliminates or reduces duplicate data on third-party systems
  • Increased security
  • Decreases data errors

Ask us your toughest questions

We’re confident StoreConnect can help almost any business grow. That’s a huge ask - we’re ready for the challenge.

Disaster Recovery

In the event of a store failure, a full rebuild is possible directly from the Salesforce org within hours. This ensures resilience and rapid recovery without relying on external backups or third-party dependencies.

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Payment Security

StoreConnect integrates with a range of PCI compliant third party credit card payment providers which are growing every day. We do not store or process or store credit card payment information.

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Dedicated Infrastructure for Premium Plans

  • Flagship plans receive dedicated web and database servers, enhancing both performance and client data isolation.
  • Assets (images, videos) are served via a Content Delivery Network (CDN) to improve load speeds and reduce Salesforce data charges while maintaining secure delivery.
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I often wonder how much business we may have lost in the early days if we had tried to start off doing it with multiple systems all working separately. I’m sure the clunky experience for the customer would have been off putting.

— Rick, Business Manager, Beyond Plumbing Supplies

Everyone from support staff through to senior management is now able to quickly and easily access information on orders, products, cases, website content and even syncs to our SAP ERP software. Access to these systems and relevant data is all easily controlled via Salesforce.

— Rob, Senior Manager for Online Sales & Marketing, Pro-Ma Systems

All our marketing, CRM and eCommerce systems are in the same ecosystem - giving us a 360 degree view of our sales, marketing and customer service.

— Rob, Senior Manager for Online Sales & Marketing, Pro-Ma Systems

We also have a dedicated support Contact along the way and have always received prompt responses and comprehensive support from the whole StoreConnect team.

— Breanna Wooldridge, Consult Australia

Smooth Process from start to finish with fantastic Customer Service

— B.W., Consult Australia

StoreConnect ticked all the boxes and opened up so many opportunities for us into the future.

— Cyrille Le Bonniec, The Wine Community

Scalability, efficiency and effectiveness of the platform are the most critical points and it is all there.

— Mark, Chief Marketing Officer, Rapid Response Revival
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A verified platform you can trust

StoreConnect not only leverages Salesforce globally recognized security and compliance standards, we are also compliant with the following standards:

  • SOC 2 Type 2
  • SOC 3
  • ISO/IEC 27001:2022 Certified
  • HIPAA Compliance for Health Cloud
  • GDPR
  • FedRAMP

Find out more at our StoreConnect Trust Center

Seamless Integration

StoreConnect is an eCommerce AppExchange package for Salesforce.

Your store is created entirely within Salesforce.

All sales, stock, customer and user information lives in Salesforce for all your staff to see and to use to expand your business.

StoreConnect: Completely Integrated
StoreConnect application, eCommerce stores, and point of sale on various devices
 

Ready to streamline selling?

We’ll talk to you about your needs, help you select a partner and support you through your build.