StoreConnect Partner Program Terms and Conditions
**Last Modified:** 17 November 2025
Questions
Please email partners@getstoreconnect.com if you have any questions regarding these Terms & Conditions.
These StoreConnect Partner Program Terms and Conditions (this “Agreement”) are a binding contract between you or the entity you represent (“Partner,” “you,” or “your”) and StoreConnect Pty Ltd (“Provider,” “we,” or “us”). This Agreement governs your rights and obligations with respect to the StoreConnect Partner Program.
THIS AGREEMENT TAKES EFFECT ON THE DATE YOU SUBMIT THE “BECOME A PARTNER” FORM AND SELECT THE “I Accept StoreConnect Partner Program Terms and Conditions” OPTION (the “Effective Date”).
BY SUBMITTING THE FORM, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, POWER, AND AUTHORITY TO ENTER INTO THIS AGREEMENT AND IF ENTERING INTO THIS AGREEMENT FOR AN ENTITY, THAT YOU HAVE THE LEGAL AUTHORITY TO BIND THAT ENTITY; AND (C) ACCEPT THIS AGREEMENT ON YOUR BEHALF OR ON BEHALF OF THE ENTITY YOU REPRESENT IF YOU ARE ENTERING INTO THIS AGREEMENT FOR AN ENTITY AND AGREE THAT YOU OR SUCH ENTITY, AS APPLICABLE, ARE LEGALLY BOUND BY ITS TERMS.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT JOIN OR PARTICIPATE IN THE STORECONNECT PARTNER PROGRAM OR ACCESS ANY ENTITLEMENTS PROVIDED UNDER IT.
1. Definitions
- “Confidential Information” has the meaning set out in Section 7.
- “Documentation” means any documentation that Provider issues or makes available to you under or in connection with the StoreConnect Partner Program.
- “Losses” means any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys’ fees.
- “Personal Information” means information that: (a) identifies or can be used to identify an individual … [full definition as in original].
- “Privacy Policy” has the meaning set out in Section 8.
- “Process” (and “Processing,” “Processed”) … [full definition as in original].
- “Provider IP” means StoreConnect (and all intellectual property therein), and all intellectual property in the StoreConnect Partner Program, the Documentation, and all intellectual property provided to Partner in connection with the foregoing …
- “StoreConnect” means the platform known as StoreConnect described at https://getstoreconnect.com
- “StoreConnect Partner Program” means the program described in the Partner Portal.
- “Partner Portal” means the portal accessible at partners.getstoreconnect.com
- “Term” has the meaning set out in Section 13(a).
2. Access to the StoreConnect Partner Program
Subject to compliance with all terms and conditions of this Agreement, Provider hereby grants you a non-exclusive, non-transferable right to access and participate in the StoreConnect Partner Program during the Term, solely for your internal business operations under these terms and conditions in accordance with the Documentation.
Provider will classify Partner into a tier based on qualifications published on the Partner Portal. Provider may update tier requirements and benefits from time to time upon providing at least 30 days’ prior written notice to Partner via the Partner Portal or email.
3. Partner Responsibilities
The StoreConnect Partner Program may not be used for unlawful, fraudulent, offensive, or unethical activity, including any activity that may damage the reputation or goodwill of Provider.
You shall comply with: - all terms and conditions of this Agreement, - all applicable laws, rules, and regulations, and - all guidelines, standards, requirements, and policies posted on the Partner Portal (incorporated by reference).
Provider may suspend or terminate Partner’s participation immediately upon written notice if Partner commits any unlawful, unethical, or fraudulent acts, or is subject to any restriction that may adversely affect Provider’s reputation or business.
We will comply with all terms and conditions of this Agreement, and all applicable laws and regulations.
4. Marketing and Branding
Provider will display Partner’s approved logo on the StoreConnect Partners page.
If Partner creates and maintains a dedicated StoreConnect page on its website that excludes competing ISV products and includes a hyperlink to StoreConnect, while such page is maintained:
(a) Provider will link Partner’s logo back to Partner’s website;
(b) Provider will provide Partner with one complimentary Partner StoreConnect licence for internal use (annual fee waived; Shared Success fees apply) subject to Partner’s acceptance and compliance with the StoreConnect Terms and Conditions at https://getstoreconnect.com/terms-and-conditions;
(c) additional benefits may be published on the Partner Portal.
Partner may use Provider’s trademarks solely in accordance with Provider’s branding guidelines and only during the Term. To the extent this Agreement conflicts with the StoreConnect Terms and Conditions, the StoreConnect Terms and Conditions prevail.
5. Referral Commission
If Partner independently sources a lead, registers it in the Partner Portal, and completes all required payment details, Partner will earn a commission equal to 10% of the first year’s subscription fee for any lead that converts into a paying StoreConnect customer, provided Provider receives payment of that first-year fee.
Commission will be paid within 45 days of Provider receiving the first year’s subscription fee. Full eligibility, calculation, and payment terms are set out on the Partner Portal.
6. Support
During the Term, Partner may obtain the support services described in the Partner Portal while remaining a member of the Program. Any other professional services require a separate written agreement.
7. Confidential Information
[Full section preserved – confidentiality obligations, exceptions, duration, etc.]
8. Privacy Policy
Provider complies with its privacy policy available at https://getstoreconnect.com/privacy-policy (“Privacy Policy”). By using the Program, you accept the Privacy Policy. You must not provide Personal Information to Provider about any person unless expressly authorized in writing.
9. Intellectual Property Ownership; Feedback
9.1 Provider IP
Partner acknowledges Provider owns all right, title, and interest in the Provider IP. A limited, non-exclusive, royalty-free license is granted solely to participate in the Program.
9.2 Feedback
All Feedback becomes Provider’s property without obligation to you.
10. Limited Warranty and Warranty Disclaimer
10.1 Limited Provider Warranty
The Program will materially conform to the Documentation. Sole remedy: reasonable efforts to correct.
10.2 Partner Warranty
You warrant you have all necessary rights in data supplied to Provider.
10.3 Disclaimer
EXCEPT FOR THE LIMITED WARRANTY ABOVE, THE PROGRAM IS PROVIDED “AS IS” with no other warranties.
10.4 Australian Consumer Law
Nothing excludes non-excludable guarantees. Liability for breach may be limited as described.
11. Indemnification
11.1 Provider Indemnification
Provider indemnifies Partner against third-party copyright infringement claims regarding the Program (subject to conditions).
11.2 Partner Indemnification
Partner indemnifies Provider against claims arising from Partner-supplied data or Partner’s misconduct.
12. Limitations of Liability
EXCEPT FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, neither party will be liable for consequential, indirect, or punitive damages, nor will aggregate liability exceed AUD$5,000 or amounts paid by Partner in the prior 12 months, whichever is greater.
13. Term and Termination
13.1 Term
Begins on Effective Date; continues until terminated with 30 days’ notice (subject to earlier termination rights).
13.2 Termination Rights
- For material uncured breach
- Immediate termination on insolvency events
13.3 Effect of Termination
Cease all use of Provider IP; destroy/return copies.
13.4 Survival
Provisions that by their nature should survive, will survive.
14. Modifications
Provider may modify this Agreement with 30 days’ prior notice. Continued use after the effective date constitutes acceptance.
15. Export Regulation
Compliance with US and applicable export laws required.
16. Governing Law and Jurisdiction
Governed by the laws of New South Wales, Australia. Exclusive jurisdiction: courts of New South Wales.
17. Miscellaneous
Entire agreement, notices, severability, no assignment by Partner (Provider may assign), etc.