We’re Now HIPAA Compliant: Supporting Healthcare and Wellness Commerce with Confidence

At StoreConnect, data privacy is not a checkbox. It is a core value. As the Customer Commerce Platform, we support businesses operating at the intersection of eCommerce, wellness and healthcare.

That’s why we are proud to announce that StoreConnect is now fully HIPAA compliant!

What this means

This is a BIG deal for you and here is why.

HIPAA, known as the Health Insurance Portability and Accountability Act, sets national standards in the US for safeguarding Protected Health Information (PHI).

Whether you are running a telehealth platform, selling wellness products, or offering healthcare-adjacent services, compliance with HIPAA is critical for protecting your customers’ most sensitive data.

Our compliance confirms that StoreConnect has literally built in the administrative, technical and physical safeguards needed to secure PHI. This means:

• Role-based access controls: Only the right people see the right data.

• End-to-end encryption: Your data is scrambled tight, from entry to storage.

• Staff training on HIPAA security practices: Our team knows the drill.

• Comprehensive incident response planning: We are ready for anything.

• Vendor and third-party risk management: We vet everyone in the chain.

This certification is the result of months of focused effort by our security, product, development, and compliance teams.

Protecting sensitive health data every step of the way

We understand how sensitive and personal health Information is and the responsibility that comes with handling it. Health information is not just data. It is private, intimate and highly regulated for good reason.

A breach of that data can have real-world consequences for individuals and serious legal ramifications for businesses.

That is why we have made significant investments in our security and operational processes to ensure that Health Information is protected throughout its entire lifecycle.

From the moment data enters our platform to the point it is stored, accessed, or transmitted, we ensure each phase follows HIPAA-compliant standards. We have adopted HIPAA-compliant infrastructure and implemented best practices in everything from access management to logging and monitoring.

Security is not something we bolt on after the fact.

It is built into the foundation of our technology and culture.

Why does it matter to YOU?

Today, more and more online businesses are finding themselves interacting in the health and wellness space.

That means handling health-related data, even indirectly, is becoming more common.

If you are serving customers in the healthcare space, your technology stack needs to be HIPAA-ready.

By working with HIPAA-compliant vendors like StoreConnect, you benefit from:

• Reduced compliance risk in highly regulated industries

• Increased trust with healthcare clients and end users

• A foundation for growth into healthcare or wellness verticals

Building on a strong security foundation

HIPAA compliance is the latest milestone in our broader privacy and security journey.

It builds on our ISO/IEC 27001:2022 certification and SOC 3 compliance and complements our robust global privacy program, which includes full GDPR alignment.

Our teams are committed to continuous improvement, because compliance is not a one-time effort.

It is a commitment to doing the right thing, every day 💪🏼

Looking ahead

We are SO excited to support more healthcare and wellness organizations as they deliver modern, secure, customer-centric experiences online.

If you are in or entering the healthcare space and need a HIPAA-compliant commerce platform, we are ready to partner with you.

To learn more about how StoreConnect protects your data and supports your compliance needs, visit our Trust Center.