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Articles
How nonprofits can scale Cover photo

How Nonprofits Can Truly Scale Online with a Unified Platform

~ 3 min read

Nonprofits face a rapidly evolving digital landscape. According to the 2025 Omatic Nonprofit Technology Ecosystem Trends Report, organizations are grappling with challenges such as fragmented data systems, donor engagement hurdles and the need for streamlined operations.

StoreConnect, integrated with Salesforce Nonprofit Cloud, offers a comprehensive solution to these pressing issues, enabling nonprofits to enhance donor relationships, simplify commerce and gain actionable insights.

The Donor Journey Shouldn’t Be This Hard

The Omatic report highlights several key challenges for nonprofits:

  • Data silos: Many organizations struggle with disconnected systems, leading to inefficiencies and a lack of unified donor insights.

  • Donor engagement: Engaging donors effectively remains a top concern, with a need for personalized and meaningful interactions.

  • Operational efficiency: Nonprofits seek tools that streamline operations, from fundraising to event management.

These challenges underscore the necessity for integrated, user-friendly platforms that can adapt to the unique needs of the nonprofit sector.

A Unified Platform for a Stronger Mission

StoreConnect addresses these challenges by providing a platform that seamlessly integrates with Salesforce Nonprofit Cloud, offering features tailored to nonprofit needs:

1. From Donor to Long-Term Supporter

Your supporters want to feel connected. A unified platform allows you to see their full history in one place, whether they’ve donated, volunteered or bought a t-shirt. This enables you to create:

  • Personalized communication that thanks them for their specific support.

  • Targeted outreach that feels meaningful, not generic.

  • Customized portals that show the impact of their contribution.

This level of personalization fosters deeper connections and encourages sustained support.

2. All Your Revenue, All in One Place

With StoreConnect, nonprofits can:

  • Offer a streamlined donation process, including one-time and recurring options.

  • Sell merchandise or services directly through their platform.

  • Utilize customizable checkout experiences allowing for a single cart checkout of multiple items.

These capabilities not only boost revenue streams but also improve the overall donor experience.

Click here to read how one of our nonprofit clients, CARE Australia, made the move and simplified their work with StoreConnect on Salesforce.

3. Your Team Gets Time Back

Every hour your team spends reconciling data is an hour they don’t spend on the mission. StoreConnect’s integrated tools allow for:

  • Easy scheduling and promotion of events.

  • Simplified volunteer sign-ups and communication.

  • Real-time tracking of participation and engagement metrics.

By consolidating these functions, your team can focus on their expertise, not on managing clunky systems.

Click here to read how another one of our nonprofit clients, Early Childhood New Zealand, made the switch and why they say StoreConnect “is a BEAST!”.

4. Instant Answers, Not Data Digging

The platform provides robust analytics features, enabling organizations to:

  • Monitor fundraising performance and donor trends.

  • Assess the effectiveness of marketing campaigns.

  • Make data-driven decisions to optimize operations.

These insights are crucial for demonstrating impact and guiding strategic planning.

StoreConnect’s offerings resonate with broader trends identified in the nonprofit sector:

  • Digital Transformation: Nonprofits are increasingly adopting technology to enhance their reach and efficiency. StoreConnect facilitates this transition by providing an all-in-one platform.

  • Data-Driven Strategies: The emphasis on analytics and reporting aligns with the sector’s move towards evidence-based decision-making.

  • Personalized Engagement: Tailoring interactions to individual donor preferences is becoming standard practice, a feature central to StoreConnect’s design.

Conclusion

As nonprofits navigate the complexities of 2025, having a reliable, integrated platform is more critical than ever.

StoreConnect empowers organizations to overcome common challenges, engage supporters effectively, and operate with greater efficiency.

By embracing such solutions, nonprofits can focus more on their mission and less on managing disparate systems.

September 17, 2025 ·