V3.0 - last updated 6 October 2021
Who we are & how to contact us
We are StoreConnect Pty Ltd [ABN 43647990725] of Level 25, 100 Mount Street, North Sydney NSW 2060. You can contact us or enquire about this Collection Notice by emailing our Privacy Officer on firstname.lastname@example.org or by telephone to +612 8019 7233 if you have any questions about StoreConnect.
Types of personal information, how we collect personal information and the purpose for collecting personal information
If you apply to become a StoreConnect subscriber, we will collect personal information from you such as subscription/registration, payment and e-commerce transaction data; data entered into and/or uploaded into StoreConnect by our StoreConnect Subscribers when accessing StoreConnect and/or their eCommerce customers when accessing a StoreConnect Subscriber’s eCommerce store set up on StoreConnect; data relating to communications between us and our StoreConnect Subscribers; analytics data and cookies data. Additionally, in order to support and maintain StoreConnect, we collect and process user information including IP addresses, email addresses, network information, user access logs, usernames, passwords, statistical data and information included by our customers in technical support tickets, telephone calls to our support team and error messages.
If you do not provide personal information to us
Other entities, bodies or persons to which personal information may be disclosed
We only disclose personal data to third parties who perform services for us or where required to provide StoreConnect Services (such as, when we disclose transaction data for an eCommerce store setup using StoreConnect to Salesforce). We will not sell personal data to third parties (other than if we decide to sell or merge StoreConnect or the shares in our company) and we only disclose the minimum amount of personal data required. We will also disclose and/or transfer your personal information to our personnel, contractors, professional advisors and insurer and as otherwise required by law.
Accessing and correcting your personal information
Disclosure of personal information to overseas recipients
Subject to the provisions of the Australian Privacy Principle 8 (Cross-border disclosure of personal information), we may transfer your personal data to our hosting providers who host the StoreConnect and the data stored in it. Our hosting provider is Heroku whose applicable servers are located in the Australia, the United States of America and the European Union. If you require servers located in other regions, please contact us and where possible, we will assist you with your request subject to your payment of any applicable additional fees.