EPISODE 25 🎙️ The Secret About Online Reviews Feat Scott Brandley
https://open.spotify.com/episode/1yOUWG9h2GS0VjCyPDEyNR?si=9dbeacc54e5f4dfd
In this episode of The Customer Commerce Podcast, Scott Brandley, CEO of Shopper Approved, shares his journey as an entrepreneur and the importance of verified online reviews for building customer trust. He discusses the challenges of bootstrapping his company, the significance of partnerships with platforms like Google, and the differences between open and verified review systems. Scott emphasizes the need for businesses to actively manage their online reputation and leverage customer feedback to foster trust and drive growth.