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EPISODE 47 🎙️ How to Empower Your Team on Customer Loyalty with Adam Posner
https://open.spotify.com/episode/5dySyncFNue1pL4HBuenuR?si=b5f97aff414f4f39

~ 1 min read

Adam Posner, founder of The Point of Loyalty, explores the intricate dynamics of customer loyalty. They discuss the concept of ‘Joyalty Moments ‘of Magic and how brands can create meaningful connections with customers through unexpected moments of joy. 

July 15, 2025 ·