EPISODE 32 🎙️ Creating ‘Wow’ Moments in Customer Commerce
https://open.spotify.com/episode/1mssEZa4VrVK8NKhOs6Dii?si=6f21b5635f7a40ab
~ 1 min read
In this episode of the Customer Commerce Podcast, hosts David and Jess discuss the significance of branding and customer experience, focusing on innovative marketing strategies from brands like Cadbury and Jellycat. They explore how these brands create engaging experiences that resonate with consumers, emphasizing the importance of differentiation and the ‘wow factor’ in both B2B and B2C contexts.
January 31, 2025
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