Why Security Can’t Be an Afterthought in Software-as-a-Service

How StoreConnect is Raising the Bar in Commerce platforms

How StoreConnect is Raising the Bar in Commerce platforms

In a blunt and urgent open letter to its suppliers, JPMorgan Chase has shined a spotlight on a growing vulnerability in our global digital economy: the unchecked expansion of Software-as-a-Service (SaaS) platforms without adequate security controls.

Their message is clear: security cannot be sacrificed for speed or features.

As businesses increasingly rely on cloud-based systems, especially in eCommerce, the platforms they trust must meet the highest security standards.

👉 Read the full letter here: JPMorgan Chase: Open Letter to Our Suppliers

The main takeaways from JPMorgan’s call to action:

1. SaaS is quietly enabling attackers.
   As SaaS tools become more interconnected, they create opportunities for new attack vectors. Weakness in one platform can compromise many others.

In one of the latest attacks - Qantas - a scam link was sent to an off-shore call center staffer in a third-party customer servicing platform used by Qantas. The staffer opened it allowing fraudulent access to Qantas’ systems and the records of 6 million customer.

1. Security must outweigh speed.
   Shipping features fast is no excuse for overlooking secure development and deployment practices.

2. Modernize and embed security.
   Security architecture must be designed from the ground up, not layered on top.

3. The industry must collaborate.
   Providers and users must work together to create a safer digital ecosystem.

Security gaps in common eCommerce platforms

JPMorgan’s warning is not theoretical. It is happening right now.

Let’s take a look at some high-profile eCommerce platforms and the real-world security challenges they’ve faced:

🔻 Shopify
In 2020, Shopify experienced a breach involving rogue employees who accessed customer transaction data from merchants. While the company acted swiftly, the incident exposed how internal access controls can fail, even at scale.

🔻 WooCommerce (on WordPress)
Due to its open-source nature, WooCommerce is a frequent target of attacks. A major vulnerability in 2021 forced emergency updates across thousands of stores to prevent remote code execution and data theft. Managing patches and plugin security remains a constant concern for store owners.

🔻 BigCommerce
While it touts itself as enterprise-ready, BigCommerce has limited transparency around its security certifications and incident response procedures. Many users rely on third-party integrations, which can open new security holes if not tightly managed or audited.

What is StoreConnect doing differently?

We believe you shouldn’t have to choose between innovation and security.

That’s why our platform is built natively on Salesforce, the most trusted enterprise cloud platform in the world and why we have gone above and beyond with our security posture.

Here is how we’re different:

✅ HIPAA Compliant
Healthcare and wellness providers can rest assured that their patient data is managed in full alignment with U.S. privacy laws.

✅ SOC 2 Type II Certified
Our systems are independently audited for the highest standards of security, availability and confidentiality.

✅ ISO/IEC 27001 Certified
We have implemented rigorous, globally recognized information security controls across our organization and infrastructure.

✅ GDPR Compliant
Our handling of personal data adheres to strict European standards for user privacy and control.

This isn’t something new.

These certifications and standards are part of how we have built StoreConnect from day one, not after the fact.

Why it matters for you

If you are running an eCommerce store, especially one handling customer PII, health data, or financial information, your platform is your liability.

A breach caused by a plugin, misconfiguration, or lack of oversight can cost far more than just reputational damage.

Unlike WooCommerce, Shopify or BigCommerce, StoreConnect doesn’t rely on an ecosystem of patchwork apps and unknown third parties.

We offer a secure, scalable solution, fully integrated with Salesforce CRM, with compliance and security baked in.

Security isn’t a feature. It’s the foundation.

JPMorgan’s letter is a reminder that we all share the responsibility to protect our digital economy.

At StoreConnect, we are not just responding to that call, we’re leading it.

If you are looking for a secure, compliant and future-proof Commerce platform, it’s time to take a closer look at StoreConnect.

Book a demo today and see how we are setting a new standard for security in Commerce.