If you are like me, you dread having to call medium or large companies for service or support. You know that there’s a good chance you get bounced from one person to another, and every time you have to explain yourself again. Urghh!
75% of customers are frustrated when calling support!
It’s why we created StoreConnect.
StoreConnect eCommerce drives customer and sales information directly and natively into the Salesforce Customer 360 platform. It eliminates double data entry or external connectors and seamlessly centralises your customer intelligence. The result is your sales & support staff can see the history of your calls and know who, when, why, and how instantly!
It’s a game-changer for customer or business-focused companies. With one screen you see everything you need to help your customers. All of their purchases, service requests, emails, notes — all in one Salesforce view.
No clunky API connections, no data sync errors, and delays.
StoreConnect gives you highly functional storefronts that drive sales and help you serve your customers.